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Things You Should Know

Rustique Boheme Jewelry exclusively sells online through ! Beware of fraudulent web stores which copy my content. I have no wholesale and no dropship agreements with anyone! 

I design my pieces to be worn and loved. If you are not satisfied, I have not accomplished that.

I want you to be completely satisfied with your Wild Routes Studio purchase, we get it, sometimes it looks different online and not feeling it anymore when you try it on at home.

  •  Returns can be made for a full refund within 4 days after receipt of delivery and item returned in original packaging and unused condition. *Customers will be responsible for return shipping.*

  • Please note, shipping cost and insurance cost are not refundable and *custom/personalized orders cannot be returned.* 

  • If you had free shipping service on your order we charge you 15% restocking fee to cover our loss of original shipping cost. (please understand that as a one person small business I can't afford covering that for you)

My handcrafted jewelry does not have the same look as machine-made jewelry. Any imperfections and slight differences from the pictures may occur. It is the character of handmade jewelry and not considered as a fault, damage or a reason for a refund.

Sizes and dimensions are always listed with each product, so please be sure to read descriptions thoroughly.

If you have questions, please feel free to reach out to us prior to your purchase via email at

Remember to check the description of merchandise before making your purchase so you have confidence in what you're getting.




Returned items should be unused and unworn and must be returned in original packaging with any enclosed documentation. We will issue a refund on receipt to original form of payment, excluding the original (shipping cost) delivery charge plus 15% restocking free.

  • Upon receipt of  return a video will be taken of the package being opened and product being inspected  to ensure no visible damages, defects, or alterations.. If any are found, we will notify you and you must decide if said product needs to be shipped back to you (at your expense) or discarded. No refunds will be issued.  Written authorization must be provided to discard.  

  • Buyer is responsible to pay for the return shipping. Item(s) that are received in a broken condition due to poor packaging will not receive any refund. Item(s) must be received in a salable condition.

  • Upon return a video will be taken of the package being opened and product being inspected.

  • Please insure your return shipping. Wild Routes Studio is not responsible on missing or damaged packages. If the item is not received, there will be no return/refund issued.

  • Shipping charges will be deducted from refund. Please do not return items without return authorization. Refunds do not include shipping charges in either direction nor are Customs fees & duties refundable. 

    • Items returned without notice and Return Authorization Number will be refused.
      Please return your item(s) in the same packaging sent. Delivery confirmation and insurance is recommended when mailing back to me. Buyer is also responsible for any return postage fee's.

    • If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    • These terms are non-negotiable.

Our return policy lasts 4 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange:

  • There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use

  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error

  • Any item that is returned more than 4 days after delivery


We do NOT accept cancellation of any orders. We usually ship 1 to 5 business days when order received.

If you made a purchase by mistake or changed your mind before the order is shipped, I will refund your money. Whether you paid through Paypal or credit card, you’ll get 80% of your money back. There will be a 20% restocking fee taken out of the total value of the product.

Example: If your order valued at $100, you will receive $80 in refund. 

These terms are non-negotiable.


Custom Orders:  We require 50% non-refundable payment before work begins.  The remainder is due upon completion and customer approval of specialty piece.


Please follow my sizing guide and double check your measurements here RINGS & SIZES.   You can also order a ring sizer at Amazon to help ensure an accurate fit.

It is the buyer’s responsibility to provide an accurate ring size when purchasing rings. If you are unsure of your ring size, please have a jeweler measure your finger to determine your correct ring size (U.S. Standard).


  • Because custom orders/ made to order items  and personalized items including rings in your size are unique (as they are made exclusively for you), there will be no cancellations, returns or refunds unless the product was damaged upon arrival.  Please contact me if you have any questions.

  • Perishable goods such as food, flowers, newspapers or magazines cannot be returned.

  • For health reasons, pierced EARRINGS are not eligible for return.

  •  We also do not accept products that are intimate or sanitary goods, ear rings, hazardous materials, or flammable liquids or gases.


    Sale items and custom/personalized  orders are considered a final sale. Items purchased with a discount code are considered a sale item and cannot be returned.


  • Gift cards

  • Downloadable software products

  • Some health and personal care items

  • Made-to-order/ personalized items are not refundable. (All made to order/custom transactions are final, please make sure you read all dimensions and information in the individual listing.** )



If an item is damaged during shipping, we'll be happy to help file a claim with the shipper.

To settle a claim, all shippers require pictures of the damaged item, along with pictures of the packaging within 48 hours of arrival for a refund. Please keep all boxes, outer packaging, etc. until your claim is settled. 

Please contact me within 24 hours from delivery time by email. 

You will receive FULL REFUND after insurance claim has cleared.

IMPORTANT TIPS regarding damaged item on arrival (SHIPIPING NSURANCE POLICY) :

  • If your package shows any signs of damage or rough handling, ask the delivery person to note the condition BEFORE signing for your package.

  • Most carriers will provide you with a copy of a damage report, if so, you can sign for the reception. If not, it is critical that you ensure that the damage is noted in the electronic signature device.

  • Keep in mind that most carriers require a signature to "confirm the reception and condition" of your package.

  • Failing to follow this tip can seriously impact your shipping insurance or at the very least, prolong the delay in receiving the shipping insurance payment required to complete any refund.

  • Take photos! of your package before opening and of any damage to the packaging inside the shipping envelope.



I inspect my work carefully before they ship to ensure the quality is commendable and packaged nicely to reduce the chance of any mishaps.

Should you receive a defective damaged product, take a picture and send it to  as soon as you received the product within 24 hours. I will be happy to assist you.



  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If you are approved, then your refund will be processed, and a refund minus fees will be applied to your credit card or original method of payment, within a certain amount of days.



As a general rule, we do not accept cancellations on custom/made to order items because once your order has been placed, we begin to work on it immediately. If you have a question or concern after placing an order, please reach out to us immediately at

In the event we waive our cancellation policy, please expect a fee of 30-80% of your product total, depending on how far along we got on your order. The fee will be deducted from your refund and processed in the same form as your original payment. If your order has already been shipped, we cannot accommodate a cancellation. 


Custom Orders

Custom orders must be discussed up front before making a purchase. I reserve the right to reject any custom order that I do not feel fits within my production time frame or capabilities. I respond to definitive and well thought out custom requests with specific imagery and design concepts and/or with visuals for reference promptly before loosely developed ideas without any direction. Custom orders will accrue additional fees after first initial consultation for the time spent discussing and designing the piece in addition to production and material costs.  I will require a 40%  retainer fee of final cost before I start the production of your custom order. For example, if the final cost of your custom piece is $40, I will require $16 to begin work on your custom piece. 

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at


If your tracking states your package has been 'delivered' but you do not have it, or if your tracking has stopped please notify your local post office immediately. CALL YOUR LOCAL POST OFFICE and inquire with your tracking number. It is likely your postal carrier will know where it was placed. The faster contact is made with them the more likely they are to find it.

We are not responsible for theft or errors by your local postal carriers. Please inquire in your area.

Once a package has been marked delivered, it is considered delivered. Seller is not responsible for stolen packages.

Please check with others living in your home and nearby neighbors :

  • Spouses/roommates

  • Back door, side door, garage

  • Neighbors

  • Apt. manager's office, condo sales office, security desk, doorman, etc.

  • Check mail locker

  • Check to see if it's being held at the post office

  • Speak to mail carrier

  • Ask local USPS to provide GPS coordinates of delivery

before assuming the package has been stolen. More often than not an item can be tracked down and found. Otherwise file a mail theft report with the postal inspector's office. Also  file a theft report with your local police. 


The USPS (United States Postal Service) does not consider a package lost until 30 days have passed for U.S. buyers and 6 weeks for International buyers. If the amount of time stated above has passed and your package has been deemed lost by the USPS, please contact us asap for insurance claims.

Refusing to accept a package, not claiming a package in person at the destination post office or failing to reschedule delivery with the destination post office constitutes an unclaimed package. Packages deemed undeliverable will NOT be refunded.

If the package is returned, buyer accepts all costs incurred to reship. If the package becomes lost or damaged during its failed delivery attempt to pick up the package at the buyers local post office, the buyer accepts full responsibility.


Seller will not be responsible for packages sent to an incorrect address provided by the buyer. Packages deemed not deliverable due to an incorrect address will NOT be refunded.

If the package is returned, buyer accepts all costs incurred to reship as well as the cost of return postage fees for undeliverable packages sent via First Class, First Class International, Priority Mail International Flat Rate Envelopes and Small Flat Rate Priced Boxes or any other carrier.

If the package becomes lost or damaged during its failed delivery attempt to the wrong address, the buyer accepts all responsibility.


  • Buyer (Customer outside the USA)  is responsible for VAT and customs import fees. It is your responsibility to know your countries import rules and regulations. This would include knowing whether or not you may need to pay for any applicable custom duty and/or import VAT that may be levied on your purchase once it reaches your country. 

  • The general amount for the duties and taxes fee is approx. about 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped.

  • Please be aware that you may have to pay customs fees and or duties, these fees are set by your government and are the responsibility of the buyer.

  • For international shipments, We do enclose a printed receipt with the package. 

WILD ROUTES STUDIO cannot control and is not responsible for any duties/taxes applied to your order/ package. You will be responsible for paying additional charges for customs clearance. 

Customs policies vary widely from country to country; please contact your local customs office or postal service for further information. Note, in rare occasions custom agents may delay delivery of some packages.

  • Any purchase/package that is refused acceptance upon arrival in your country due to the buyer not wanting to pay any import taxes/duties/VAT and or other fees and as a result the item gets returned back to the me, the buyer will be charged a 50% restocking fee when and if the item arrives back to me undamaged, if item arrives damaged no refund will be issued . The buyer will not receive a full refund, and the original shipping costs that the buyer paid at the time of purchase is also nonrefundable.

  • If you had free shipping which is considered as a gift/ coupon;  your credit will be deducted by the amount of the original shipping & handling cost.

  •  For more information, please check with your country's Customs Department to determine what these additional charges (if any) will be.

If you are living in the UK it is VERY likely that you will have  VAT and royal mail fees to pay, we cannot and will not reimburse you for these fees.

UK: In general, the UK allows shipments of jewelry (costume jewelry), but the country does not allow import of any jewelry that contains precious stones or precious metals (Silver, Sterling Silver, Gold, Platinum etc). 

All International sales/purchase are Final!! 

We only replace or refund items if they are defective or damaged upon arrival. If replacement is not possible we issue a refund.

Buyer must contact Seller within 48 hours from delivery time by email/through the shop to let Seller know that item arrived damaged.

Pictures of a damaged product and damaged packaging are required One of a kind items can not be exchanged, but refunded. Unfortunately I do not have a supply of rings in every size and cannot offer exchanges.

If you need to exchange it for the same item, send us an email at and send your item to:

Wild Routes Studio

PO Box 3232

Eatonton, GA 31024

To return your product, you should mail your product to: Wild Routes Studio PO Box 3232 Eatonton, GA 30124

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.



January 2023

Wild Routes Studio values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Wild Routes Studio of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Wild Routes Studio decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to Wild Routes Studio, and it governs any and all data collection and usage by us. Through the use of, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Wild Routesstudio does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected. Specifically, this Policy will inform you of the following 1. What personally identifiable information is collected from you through our website; 2. Why we collect personally identifiable information and the legal basis for such collection; 3. How we use the collected information and with whom it may be shared; 4. What choices are available to you regarding the use of your data; and 5. The security procedures in place to protect the misuse of your information. Information We Collect It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as: · Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested. · Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs. In addition, Rustique Boheme Jewlery may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service. Rustique Boheme Jewelry may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public. Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy. Why We Collect Information and For How Long We are collecting your data for several reasons: · To better understand your needs and provide you with the services you have requested; · To fulfill our legitimate interest in improving our services and products; · To send you promotional emails containing information we think you may like when we have your consent to do so; · To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so; · To customize our website according to your online behavior and personal preferences. The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy. Use of Information Collected Wild Routes Studio does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. Wild Routes Studio may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from  Wild Routes Studio may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Wild Routes Studio uses various third-party social media features including but not limited to Facebook, Instagram and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within The Rustique Boheme Jewlery control. Disclosure of Information Wild Routes Studio may not use or disclose the information provided by you except under the following circumstances: · as necessary to provide services or products you have ordered; · in other ways described in this Policy or to which you have otherwise consented; · in the aggregate with other information in such a way so that your identity cannot reasonably be determined; · as required by law, or in response to a subpoena or search warrant; · to outside auditors who have agreed to keep the information confidential; · as necessary to enforce the Terms of Service; · as necessary to maintain, safeguard and preserve all the rights and property of Wild Routes Studio . Non-Marketing Purposes , Wild Routes Studio greatly respects your privacy. We do maintain and reserve the right to contact you if needed for nonmarketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Wild Routes products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice. Wild Routes Studio products website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website. Unsubscribe or Opt-Out All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Wild Routes Studio will continue to adhere to this Policy with respect to any personal information previously collected. Links to Other Websites Our website does contain links to affiliate and other websites. Wild Routes Studio does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website. Notice to European Union Users The Nomadic Tree's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy. Your Rights as a Data Subject Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain rights as a Data Subject. These rights are as follows: · The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy. · The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to · The right to rectification: this means that if you believe some of the date, we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request. · The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of same. You can do this by sending an email to · The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to · The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at · The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website at Security Wild Routes Studio takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control. The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. In addition, Wild Routes Studio is a licensee of TRUSTe. The website is also secured by VeriSign. Acceptance of Terms By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes. How to Contact Us If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address. Email: , Mailing Address: Wild Routes Studio, PO Box 3232 Eatonton, Georgia 31024. The data controller responsible for your personal information for the purposes of GDPR compliance is: Angie Grimes ,

 PO Box 3232 Eatonton, Ga. 31024 GDPR Disclosure: If you answered "yes" to the question Does your website comply with the General Data Protection Regulation ("GDPR")? then the Privacy Policy above includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations your company must fulfill other requirements such as: (i) doing an assessment of data processing activities to improve security; (ii) have a data processing agreement with any third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU under certain circumstances; and (v) have a protocol in place to handle a potential data breach. For more details on how to make sure your company is fully compliant with GDPR, please visit the official website at Form Swift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with GDPR and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any GDPR compliance issues. COPPA Compliance Disclosure: This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement actions, including civil penalties. In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g. that you won't require a child to disclose more information than is reasonably necessary, that they can review their child's personal information, direct you to delete it, and refuse to allow any further collection or use of the child's information, and the procedures to exercise their rights); (iv) give parents "direct notice" of your information practices before collecting information from their children; and (v) obtain the parents' "verifiable consent" before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA please visit Form Swift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues

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